Shipping Policy
Shipping Policy – ZaQvielle™ 🧵
At ZaQvielle™, we aim to provide a dependable and seamless delivery experience—from the moment you place your order until your fabric and home textile products arrive safely at your doorstep.
Our products are carefully packaged to ensure quality protection and to arrive in excellent condition, supporting your home décor and fabric needs.
Our Shipping Approach 📦
To maintain fast delivery and competitive costs, ZaQvielle™ collaborates with trusted manufacturing partners and regional fulfillment centers.
This approach allows us to:
• Ensure consistent product quality
• Offer fair and competitive pricing
• Minimize unnecessary storage and packaging waste
• Improve shipping efficiency and reliability
1. Order Processing & Shipping Fees
Processing Time
Orders are usually processed within 2–5 business days, including order verification, packaging, and quality inspection.
During peak periods or special promotions, processing may take up to 6 business days.
Shipping Fee
A flat shipping fee of $6.99 per order applies to deliveries within our supported shipping regions.
2. Estimated Delivery Times
Delivery times vary based on destination:
• United States: 10–20 business days
• Canada / United Kingdom / Australia: 10–16 business days
• Other international locations: 14–21 business days
Please note these are estimates and may be affected by carrier schedules, customs procedures, or local postal services.
3. Tracking Your Order 🔍
Once your order has shipped, you will receive a confirmation email with tracking information.
Keep in mind:
• Tracking details may take 1–3 business days to update
• Delays in tracking do not necessarily indicate a lost package
4. International Shipping & Customs 🌏
For shipments outside the United States:
• Orders may be shipped under DDU (Delivered Duty Unpaid) terms
• Customers may be responsible for applicable import duties, taxes, or customs fees
• ZaQvielle™ cannot control delays caused by customs inspections or clearance procedures
Import fees may vary depending on local regulations in the destination country.
5. Order Modifications or Cancellations
Orders are processed promptly to ensure timely delivery.
If you need to change or cancel an order, please contact us within 12 hours of placing it:
📧service@zaqvielle.com
Once the order enters processing, changes or cancellations may no longer be possible.
6. Lost or Damaged Packages
Damaged Items 📦
If your order arrives damaged, contact us within 72 hours of delivery with clear photos of:
• The received item
• The packaging
After verification, we will arrange a replacement if necessary.
Lost Shipments
If the shipping carrier confirms that a package is lost during transit, a replacement will be arranged once verified.
Contact Information
For any questions regarding shipping or delivery, please contact us:
ZaQvielle™
6660 Richmond Hwy, The Beacon Center
Alexandria, VA 22306, USA
📞 Phone: (703) 660‑6661
📧 Email: service@zaqvielle.com
Thank you for choosing ZaQvielle™. We are committed to delivering your fabric and home décor products safely, efficiently, and with care, so you can enjoy decorating and enhancing your home with confidence. 🪡✨